All goods are subjected to the terms and
conditions listed below.
General Terms &
Conditions- All goods are subjected to availability
and quoted conditions.
- All Prices are subjected to change without
prior notice.
- All goods are supplied at the price ruling
at the date of the dispatch and /or pegged
on specified terms as quoted otherwise.
- No goods are supplied upon on approval ,
verbal agreement on sale or return.
- Terms and conditions are subjected to
change without prior notice.
Payment Terms1) Monthly Credit Accounts (for Singapore
only) - Monthly account order can be accepted from
companies and organization including
government departments, schools and other educational establishment with
standing account.
- Account acceptance are subjected to our
specified terms.2) Credit Card (Worldwide)
- Payment via Credit card from VISA and Mastercard are accepted.3) Cash, Nets, Bank Cheque (for Singapore
only) - Payment via Singapore dollars Cash, Nets
and Cheque from Banks registered in
Singapore.3) Telegraphic Transfers (TT) / Wire
transfer (Worldwide) - Payment via TT is accepted. All additional
bank charges and fees are to be bore by the
buyer or customer.Example, Transfer Amount
below USD$3000 there is a Bank charges of
USD$20.Local Delivery Terms
- Estimated delivery time will be advised
accordingly. We will not be responsible
whatsoever for delays in execution of any
orders or delays in the goods delivery.
- If not specified, dispatch by letter post
, parcel post or carriage is at the
discretion of our company.
- If not specified, dispatch by any third
party freight transportation firms is at the
discretion of our company.
- If delivery cost incurs , we will advise
accordingly. Additional Costs on specified
delivery method are to be bore by the
customer.
- Our company will not be liable in any
damages or losses during the period of
delivery or once goods sent/shipped/dispatch
out of our doors.Worldwide Delivery Terms
- We ship and deliver our goods to your door
at any parts of the world supported by FEDEX
& UPS subjected to their export terms.
- Estimated delivery time will be advised
accordingly. We will not be responsible
whatsoever for delays in execution of any
orders or delays in the goods delivery.
- If not specified, dispatch by letter post
, parcel post or carriage are at the
discretion of our company.
- If not specified, dispatch by any third
party freight transportation firms are at
the discretion of our company.
- Delivery costs will be advised and quoted
accordingly from the third party freight
transportation firm. Additional Costs on
Delivery are to be bore by the customer.
- Our company will not be liable in any
damages or losses during the period of
delivery or once goods sent/shipped/dispatch
out of our doors.Sale at counter / Non Delivery Terms
- Here are the terms for customer who
purchase at counter and/ or self collect in
person or by third party where delivery is
not initialed by our company.
- We will not hold any responsibilities for
alleged shortage of goods, damage or
discrepancy once sold or self-collected.
- Goods sold are non-returnable , neither
exchangeable nor refundable unless goods are
(1) damaged or faulty due to manufacturer
fault. and /or (2) incorrect goods deliver
by us.
- We reserve our rights to reject any goods
return , exchange , refund or any unfair
conditions demanded by customer.
Limitation of Liability
- We will not responsible nor liable
to any damages or losses to/on any third
party items such as computers, electronics
or electrical devices that is connected to
our goods. Using any of our products is at
the sole discertion of the user. User is
responsible for the correct connection and
proper use of our products when connected to
their third party products or its own
belongings.
Warranty Claims
- Our limited warranty only covers the
correction of defects in materials and the
workmanship.
- Our warranty does not cover any add-on
hardware, peripherals, consumable items,
software, accessories, any add-on items that
come with the main unit.
- All goods except for goods indicated in
the "Non Claimables" are under 30 days of
warranty claims. (warranty days include
public holidays , saturday and sunday)
- Extended Warranty period of more than 30
days will be indicated on the official
invoice or receipt issued by our company.
- Claims will not be accepted or will be
rejected upon the conditions:-
(1) No showing of original invoice or
receipt,
(2) Dismantle of the goods where user
inflicted fault is possible,
(3) No Claims on wear and tear parts,
(4) Incorrect connection or use where user
inflicted fault is possible,
(5) No claims will be processed or committed
via Telephone or mails. (mainly for local
sales)
- We reserve the rights to exchange, refund
or repair at our discertion for any warranty
claims awarded.
- Unless otherwise indicated, warranty are
awarded strictly to the main working parts ,
enclosure and any wear and tear parts are
not entitled to warranty claim.
- If Non Claimables goods if defective, 1 to
1 exchange of the goods within 30 days of
the invoice or receipt. Examples are power
AC to DC adaptor,power DC to DC converter,
DC to AC inverter etc. Not applicable to
cables , connectors , any assemblies ,
adaptor plugs and computer accessories.
- For warranty claim on International sales
order and any claims not stated here, please
contact us for details.
Exchange Claims
- All non-consumable / Non Claimables goods
if still good in original sale condition are
exchangeable subjected to the conditions:-
(1) Exchangeable in the original make and
packing only, packing must still in sealed
condition,
(2) No loss or damage parts whatsoever on
the goods,
(3) Return goods In good condition, no used
marks or color fading,
(4) and bide by the following terms also:-
(a) Showing of original receipt or invoice,
(b) 1 to 1 exchange of the goods within 7
days of the invoice or receipt. Not
applicable on spendable / consumable
accessories.
- We reserve the rights to award exchange
claim at our discertion .
Refund Claims- Goods sold are strictly non- refundable
unless the stated conditions :-
(1) Within 7 days from the purchase date
specified/indicated in the Sales receipt or
Invoice , and/or
(2) We are unable to supply the specified
goods as agree upon sales confirmation.
(3) Return goods In good condition, no used
marks or color fading,
(4) Showing of original receipt or invoice,
- Strictly no refund for Worldwide/ Overseas
Sales.
- For any eligible claims awarded, We
reserve the rights to refund partial amount
value or original amount value depending on
the condition of the returning goods.
- We reserve the rights to award refund
claim at our discertion .
Non Claimables
- Here is the list of Spendable/Consumable
goods that does not warrant any our warranty
, No exchange and refund claim.
Spendable / Consumable goods, ie Liquid
cleaner.
- Here is the list of goods that does not
warrant for our warranty of 30 days exchange
claim and refund claim.
Cables , Connectors , Wiring and cable
Assemblies , Adaptor plugs and Computer
accessories
Computer accessories ,ie mouse pads, LCD
film.
Specification and Availability of
goods- Every effort is made to ensure correct and
accurate descriptions are quoted to our
customer, however, our company will not hold
any responsibilities nor liable to losses
whatsoever for the errors and causes due to
the specification description.
- All goods on offer are subjected to
availability; any delays or changes will be
advised accordingly. Our company will no
hold any responsibilities nor liable to
losses whatsoever for the errors and causes
due to delays and changes.
Quotation, Trade and Export
- We accept and welcome enquires from
worldwide and all sources for quotation.
- Unless otherwise stated, all prices for
merchandise are ex works/ex factory.
Prices at ex works/ex factory means that
price exclude extra costs that involved in
processing payment, shipping and/or
delivering the order out of our door;in
other words which are NOT part of the
equipment cost.
Typical extra costs for examples are inland
freight, forwarding, handling, insurance (if
required), banking, air or ocean freight.
A. Inland Freight: Transportation charges
from factory to consolidator/port.
B. Forwarding: Fee for consolidation of
merchandise, Certificate of Origin.
C. Handling: Fee for courier, documentation.
D. Banking Fee: Nominal fee for banking
charges; varies depending on form of
payment.
E. Insurance: If seller insures shipment for
full value of merchandise.
F. Air/Ocean Freight: Fee for transportation
from consolidator/port to destination/port -
specified on pro forma.
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